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Solutions · Product & research

Build what they’re begging for.

Your roadmap shouldn’t rest on the loudest stakeholder or a survey nobody trusts. Crowd Intelligence shows you what thousands of real users want, hate, and switch over — continuously — so you build the right thing and differentiate where it counts.

What your users are saying

switched off it last month — they kept shipping features nobody asked for

r/ProductManagement

the one thing I wish any tool in this space did is proper team roles

r/SaaS

honestly the new dashboard is exactly what we’d been begging for

r/startups

no API access is a dealbreaker. how is that still not standard

r/devtools
01 — The product team’s dilemma

Building blind is expensive.

Your roadmap shouldn’t hinge on the loudest voice or a study that’s already stale. Meanwhile thousands of your users are openly debating your category — listing what’s missing, praising what works, and explaining exactly why they churned. You just haven’t been in the room.

✕ the loudest voice
HiPPO roadmaps.
The highest-paid person’s opinion wins the sprint — not the strongest evidence of what users need.
✕ research cycles
Answers arrive late.
By the time the study comes back the window’s closed — and it only asked what you already thought to ask.
✕ analytics
What, never why.
Dashboards show what users did. Never the reason, the workaround, or the feature they wished existed.
✕ a few interviews
A handful of voices.
Six scheduled calls can’t represent thousands of users — and people perform when there’s a recorder.
Meanwhile, they’re telling you exactly what to build.
02 — The shift

Your users already wrote the roadmap.

Crowd Intelligence reads every conversation in the communities your users live in — thousands of threads — and turns them into the unmet needs, feature requests, and churn reasons they raise unprompted. Ask it anything in plain English and get the answer with the receipts.

Thousands of unprompted opinions → one clear answer

AI AnalystAsk the data, in plain EnglishLIVE
What features do people wish our category had?
reading 3,418 conversations
Every answer links back to the source threads
03 — Where it goes to work

Six ways product teams use it.

Same starting move every time: stop guessing, and read what your users already told you.

Discovery & validation

Find demand before you build.

Surface the unmet needs and feature requests people raise unprompted — and gauge how widespread each one really is.

Outcome → build with evidence, not assumptions.
Prioritization

Build what they keep asking for.

Rank requests and pain points by how often and how intensely they come up, so the roadmap reflects real weight.

Outcome → a roadmap you can defend with data.
Differentiation

Beat rivals where they’re weakest.

See precisely what frustrates competitors’ users, and turn those gaps into your wedge.

Outcome → a product that wins on what matters.
Voice of customer

Always-on VoC, zero recruiting.

Replace the occasional interview round with a continuous feed of unprompted, honest user opinion.

Outcome → VoC that never goes stale.
Churn & retention

Know why they leave.

Catch the reasons people switch away — from you and from competitors — in their own words, as it happens.

Outcome → fix the leaks before they widen.
Positioning input

Hand marketing the truth.

Feed real language and competitive sentiment to marketing, so the story matches what users actually believe.

Outcome → product and message in lockstep.
04 — The competitive picture

Beat rivals where they’re weakest.

See who’s gaining and losing ground in the conversation, and exactly what frustrates each competitor’s users. Turn their weak spots into your wedge.

CompetitorsShare of voice across the subreddits you track
Trending
Your brand↗ +212%
Vantage↗ +124%
Mainsail↗ +47%
Quill↗ +31%
Stable
Cargo± 1%
Pier± 2%
Falling
Tideway↘ −68%
Northpeak↘ −22%
Share of voice across all tracked subreddits
05 — A sprint with Crowd Intelligence

From hunch to shipped with confidence.

Bring evidence to every roadmap decision — start to finish.

01
Scope

Size the demand

Ask the data what your market wishes your category did — and how many people are asking. Walk into planning with the receipts.

02
Decide

Rank by real weight

Stack requests against the live pain-point board, by how often and how intensely they come up. Defend the roadmap with data.

03
Build

Ship the right thing

Build against real needs and real language — not a persona doc — so what you ship lands the first time.

04
Validate

Confirm you nailed it

After ship, watch sentiment on the feature theme to confirm you solved the real problem. Close the loop.

From the founder

For years I shipped from gut and the loudest stakeholder — and watched features land with a thud. The users who’d have told me what to build were right there on Reddit, debating my category every day. I built Crowd Intelligence so you can read the room before you commit a sprint — and build what your market is actually asking for.

Federico PascualFounder, Crowd Intelligence

Stop guessing the roadmap.

Thousands of users already told you what to build. Go read the room on Reddit.