At Crowd Intelligence, we offer complete flexibility and control over your subscription. With no restrictive long-term contracts, you can effortlessly adjust your plan based on your evolving needs. This guide explains how to manage your Crowd Intelligence subscription, including upgrading, downgrading, and canceling.
Getting Started with Crowd Intelligence
Crowd Intelligence doesn't offer a free trial. Getting started is simple:
Subscribe to the plan that fits your needs
Prefer to see it first? Book a demo with our team before subscribing
Available Plans
Basic Plan ($99/month)
10,000 threads/comments per month
Up to 10 tracked subreddits
180 days data retention
Standard Plan ($495/month)
50,000 threads/comments per month
Up to 20 tracked subreddits
360 days data retention
Public dashboard available
Premium Plan ($2,475/month)
250,000 threads/comments per month
Up to 30 tracked subreddits
720 days data retention
Public dashboard available
Upgrading Your Subscription
You can upgrade at any time through your account's Subscription page:
Immediate Access: Upgrades take effect immediately
Prorated Billing: You only pay for the remaining period of your current billing cycle
Seamless Transition: No interruption to your service
Downgrading Your Subscription
Next Cycle Activation: Downgrades take effect at the start of your next billing cycle
Full Current Access: Continue using your current plan's features until the billing period ends
No Service Interruption: Smooth transition between plans
Remember that your unused monthly threads/comments allowance doesn't roll over to the next billing cycle.
Canceling Your Subscription
Easy Cancellation: Cancel anytime from the Subscription page
Access Until Period End: Maintain full access until your current billing period concludes
No Further Charges: No charges occur after the current period ends
Resubscribe Anytime: Simply resubscribe if you change your mind
Important Notes
Usage
Your monthly threads/comments allowance resets each billing cycle
Unused capacity does not roll over
Choose a plan that aligns with your typical monthly usage
Data Retention
Your data is retained based on your plan (180-720 days)
After the retention period, older data is automatically removed
Getting Support
Our support team is ready to help with any subscription questions:
Email: feco@crowdintelligence.io
Live Chat: Available through our platform
Response Time: Typically within a few hours during business days
Whether you need help choosing the right plan, managing billing, or understanding features, we're here to ensure you get the most value from Crowd Intelligence.